Privacy Policy

NaXum Online Marketing Services LLC
187 E. Warm Springs Road, Suite B
Las Vegas, NV 89119

Last Updated: October 2, 2026

This Privacy Policy describes how NaXum Online Marketing Services LLC (“NaXum,” “Company,” “we,” “us,” or “our”) collects, uses, stores, and discloses information when you visit our website, use our services, communicate with us, interact with NaXum-owned social media accounts, or receive business or marketing communications from us. It also explains your privacy choices and how you may request access to, correction of, or deletion of your Personal Data.

1. Definitions

Account means a unique account created for you to access our Service or parts of our Service.

Company means NaXum Online Marketing Services LLC, 187 E. Warm Springs Road, Suite B, Las Vegas, NV 89119.

Cookies means small files placed on your computer, mobile device, or other device that may contain information about your activity on a website.

Device means any device that can access the Service, including a computer, mobile phone, or tablet.

Personal Data means information relating to an identified or identifiable individual.

Service means the NaXum website, related services, and applicable NaXum-operated systems and communications.

Service Provider means a person or company that processes information on behalf of NaXum or assists NaXum in providing, operating, analyzing, securing, or supporting its services.

Usage Data means information collected automatically through use of the Service.

Website means NaXum.com.

You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is acting.

2. Information We Collect

Information You Provide to Us

We may collect information that you provide directly to us, including:

  • First and last name
  • Email address
  • Phone number
  • Company or organization
  • Job title or business role
  • Information submitted through forms
  • Information provided when booking a meeting, demonstration, or webinar
  • Information provided through social media comments or direct messages
  • Information provided during sales, support, or other communications
  • Other information you voluntarily provide to NaXum

Business and Prospect Information

NaXum may obtain business contact information for legitimate sales, marketing, and business-development activities. Depending on the applicable market and communication, this information may come from publicly available business information, professional or company websites, business directories and other business-oriented sources, professional profiles or publicly available professional information, third-party business data providers or service providers, referrals, NaXum events, webinars, forms or demonstrations, and direct interactions with NaXum through social media, email, our Website, or other communication channels.

The information may include a person’s name, company, business role, business contact information, professional information, and the source from which the information was obtained. NaXum may maintain information identifying the source of prospect information where appropriate.

Social Media and Direct Messages

When you interact with a NaXum-owned social media account, including by commenting on a post, sending a direct message, responding to a message, or requesting information, we may collect information associated with that interaction. This may include your social media identifier or handle, your messages or responses, contact information you voluntarily provide, your communication preferences, and information necessary to respond to your request.

Where NaXum asks for permission to send information or follow up with you by email, we may record your response as evidence of your communication preference or consent.

Usage Data

Usage Data may be collected automatically when you use the Service. Usage Data may include your Device’s Internet Protocol address, browser type and version, pages visited, date and time of visits, time spent on pages, unique device identifiers, operating system, and other diagnostic information.

3. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to operate and improve our Service and understand how it is used. These technologies may include browser Cookies, web beacons, tags, and scripts. Certain pages and emails may contain web beacons or similar technologies that help us understand whether communications have been opened or how our Service is being used.

You may configure your browser to refuse Cookies or notify you when a Cookie is being sent. Some portions of the Service may not function properly if Cookies are disabled.

4. How We Use Personal Data

NaXum may use Personal Data to:

  • Provide, maintain, secure, and improve our Service;
  • Manage Accounts;
  • Perform our contractual obligations;
  • Respond to inquiries and requests;
  • Provide customer or technical support;
  • Schedule demonstrations, discovery calls, webinars, or other requested interactions;
  • Communicate with individuals who have expressed interest in NaXum;
  • Conduct appropriate business-to-business sales and marketing activities;
  • Provide relevant information about NaXum products and services;
  • Follow up with individuals who interact with NaXum through our social media channels;
  • Deliver requested materials or information;
  • Analyze marketing and communication effectiveness;
  • Maintain communication preferences and consent records;
  • Process unsubscribe and opt-out requests;
  • Process privacy and deletion requests;
  • Detect and prevent fraud, abuse, or security incidents;
  • Comply with applicable legal obligations; and
  • Establish, exercise, or defend legal claims.

5. Sales and Marketing Communications

NaXum may communicate with existing clients, prospective clients, business contacts, individuals who have requested information, and individuals who have otherwise permitted NaXum to communicate with them.

Business Outreach

For appropriate business-to-business outreach, NaXum may use business contact information obtained from publicly available or legitimate business sources. Our outreach practices may differ depending on the recipient’s location, the nature of the contact information, the relevant product or service, and applicable legal requirements.

Every marketing email identifies NaXum as the sender, includes NaXum’s postal address, and provides a one-click unsubscribe option. Valid opt-out requests are honored upon receipt.

NaXum may use artificial intelligence tools to assist in drafting or preparing sales and marketing messages. A person reviews every email before it is sent.

Opted-In and Inbound Communications

If you contact NaXum, engage with a NaXum-owned social media account, request information, submit a form, or otherwise provide permission for follow-up, NaXum may use the information you provide to respond and continue the requested communication. When consent or permission is required for follow-up communications, NaXum may record that permission with your contact record. Providing permission to receive communications does not prevent you from opting out later.

6. Your Marketing Choices and Opt-Out Rights

You may opt out of marketing communications from NaXum at any time. Every marketing email includes a one-click unsubscribe option. NaXum honors valid unsubscribe and opt-out requests upon receipt and maintains appropriate suppression records to help prevent further marketing communications through channels from which you have opted out.

If you are communicating with NaXum through direct messages, replying STOP will stop all further marketing, direct messages to that person on every channel.

Opting out of marketing communications does not necessarily prevent NaXum from sending transactional, contractual, security, support, or other non-marketing communications when appropriate.

7. How We Share Personal Data

NaXum may disclose Personal Data when reasonably necessary to operate our business and provide our services, including to Service Providers that support functions such as hosting, communications, analytics, scheduling, security, and other business operations.

We may also disclose Personal Data:

  • When required by law or valid legal process;
  • To protect the rights, property, or safety of NaXum, our users, or others;
  • In connection with a merger, acquisition, financing, restructuring, or sale of all or part of the business; or
  • With your consent or at your direction.

Service Providers receiving Personal Data on NaXum’s behalf are expected to process the information for the applicable business purpose and subject to appropriate safeguards.

8. Retention and Deletion of Personal Data

NaXum retains Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business records, honoring communication preferences, complying with legal obligations, resolving disputes, and enforcing agreements.

When NaXum receives a valid request to delete Personal Data, NaXum will complete the applicable deletion within 30 days, unless a longer period is required or permitted by applicable law or the information must be retained for a lawful purpose.

After a deletion or opt-out request is processed, NaXum may retain only the minimum information necessary to honor that request and prevent the individual from being added back to prospecting or marketing systems. For email addresses, this may consist of a non-reversible hashed or otherwise appropriately transformed identifier used solely for suppression and re-entry prevention.

9. International Data Processing

Your information may be processed or stored in locations outside your state, province, country, or other governmental jurisdiction. Data protection laws in those locations may differ from those in your jurisdiction. NaXum will take reasonable steps to protect Personal Data in accordance with this Privacy Policy and applicable requirements when information is processed across jurisdictions.

10. Access, Correction, and Deletion Requests

You may contact NaXum to request access to, correction of, or deletion of Personal Data we maintain about you. Where account functionality permits, you may also be able to update or delete certain information through your Account.

Upon receiving a valid deletion request, NaXum will take appropriate steps to complete the applicable deletion within 30 days, subject to information that we are permitted or required to retain for legal, security, fraud-prevention, contractual, dispute-resolution, or other lawful purposes.

Where NaXum retains a suppression identifier after deletion, it is used only to honor the request and help prevent the individual’s information from being reintroduced into prospecting or marketing systems.

11. Security of Personal Data

The security of Personal Data is important to NaXum. We maintain reasonable administrative, technical, and organizational safeguards designed to protect Personal Data against unauthorized access, disclosure, alteration, loss, or misuse.

NaXum evaluates its security practices and takes appropriate measures to protect the information entrusted to us. While no digital environment can be guaranteed to be entirely free from security risks, NaXum is committed to maintaining appropriate safeguards and responding responsibly to security concerns.

12. Children’s Privacy

NaXum’s services, products, and business communications are intended for adults and businesses and are not directed to children.

NaXum does not knowingly collect Personal Data from children in violation of applicable law. If we become aware that we have collected Personal Data from a child without the consent or other legal basis required by applicable law, we will take appropriate steps to delete the information.

If you are a parent or legal guardian and believe that a child has provided Personal Data to NaXum, please contact us so that we can review and address the request.

13. Links to Other Websites

Our Service may contain links to websites or services not operated by NaXum. NaXum is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing Personal Data.

14. Changes to This Privacy Policy

NaXum may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal requirements. When we update this Privacy Policy, we will update the “Last Updated” date at the top of this page. Where appropriate or legally required, we may provide additional notice regarding material changes.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, request deletion of your Personal Data, or otherwise contact NaXum regarding your information, you may contact us using the information below:

  • Company: NaXum Online Marketing Services LLC
  • Email: rockstars@naxum.com
  • Postal Address: 187 E. Warm Springs Road, Suite B, Las Vegas, NV 89119
  • Website: NaXum.com